the licence overview
running our greater london mail centre
the mail centre premises
its size, postal location, address & infrastructure
Because it is fundamental to the operation of the business, in order to be considered for the London licence you must own the property from which you intend to run the Mail Centre and the premises must be classed as 'residential'. It must also have its own street level point of postal delivery ( a front door and letterbox! ) and cannot be part of a multi-occupancy building.
It is for these reasons that, even if you are only just considering the possibility of taking up this business opportunity, your first step should be to check the suitability of your proposed Mail Centre address by submitting a Premises Assessment request. Please note that no obligation is inferred by submitting this form!
( you will find the premises assessment form at the foot of the licence application page )
your postal address
The primary feature of any regional Mail Centre is its postal address. Although designed to be operated from home, it's surprisingly simple to adapt a residential address to make it equally appropriate for both business and private users.
In addition to normal Royal Mail deliveries, you can expect several courier drop-offs and collections each day as your business matures. It is important that delivery vehicles are able to reach the premises, and not prevented from loading or unloading due to parking restrictions or regular congestion. Special consideration will be afforded to this factor given the high population density within large parts of the Capital.
working space requirement
Even for a prime territory such as London, including provision for the bespoke modular frames that are used to sort and store your customers' mail, the Mail Centre could be operated in one room of around 220ft² ( about the size of a double bedroom or garage ). Additional storage space will, however, almost certainly prove to be an advantage in securing larger commercial accounts.
Because ProPost is hosted on our secure cloud servers and accessed via the internet, reliable broadband with transfer speeds of at least 2Mbps is essential. You will also need a landline telephone and a mobile as an alternative means of contact.
( if you have any questions, call us for an informal chat, at local rates, on 0333 789 0011 )
Click the postal address examples below to visit each Mail Centre's portal website
Unlike a traditional Franchise, our Licensed 'territories' are determined by the proximity of a Mail Centre to others in the network, rather than the geographical location of its customers ( who will be from all corners of the planet! ) To protect your business' potential, we are only issuing eight Licences within the UK, ( as shown on the map above ) so you will never find another Mail Centre opening in direct competition to you.
By monitoring web searches and fielding numerous telephone enquiries, we know that an address within Inner London would be the most attractive to potential customers. It is for this reason, ( and in direct response to a much more expensive competitive environment ) that we apply a 'London Weighting' to account prices if the chosen Mail Centre premises is located within the postcode areas of N, NW, W, WC, EC, E, SW, or SE.
the licence owner
what you bring to the partnership
skills & experience
Although no special skills or previous experience in the logistics sector is required, a basic working knowledge of PCs ( using a browser, email etc. ) and a general familiarity with the internet is essential. However, the character traits we value most in any prospective licensee are; attention to detail, enthusiasm, diligence, attention to detail, self-discipline, attention to detail and the ability to manage their time and effort effectively.
We have specifically designed the hardware and operation for expost Mail Centres so that the opportunity is open to all age groups, people with limited mobility ( including wheelchair users ) and those with a hearing impairment. Unfortunately, the need to read addresses on incoming mail may preclude candidates with limited vision, depending upon the nature and severity of their condition.
( details of the full package can be found in licence package )
We are charged with the security of the mail, so we require all candidates to give us permission to request a simple DBS ( formerly known as a CRB ) check. If the licence is to be held by a Company, we will need this permission for all Directors and Beneficial Owners, and the Licence contract must be accompanied by a Director's guarantee.
trading status & vat
The successful candidate may hold the licence and operate the business as a sole trader, partnership or Limited Company.
It is not necessary to register for VAT until, of course, your turnover exceeds the mandatory threshold, currently standing at £85,000. Premature registration will negatively impact profitability!
( if in doubt, call our licence team on 0333 789 0011 or email firstname.lastname@example.org for their advice )
dedicating the time
how many hours you'll need to commit
Because all sales, marketing and support effort is entirely borne by our head office team at Philbeach, the time that you will need to devote to operating a regional Mail Centre, even in such a prime location as London, is surprisingly little.
In most areas of the UK, Royal Mail deliver before noon, Monday to Saturday. Courier deliveries, however, can arrive at any time of the day, often as late as 7pm. This needn't cause a problem because, within the licence package, we provide a steel parcel locker that is almost universally considered by couriers as a 'safe place' in which to leave deliveries, especially out of hours.
Because we log-in and despatch mail the day after it is delivered to the Centre, your schedule will be determined by the time of the last Royal Mail collection at your local Post Office, usually around 5pm, and means that mail processing could be comfortably managed in the afternoons.
As a rule of thumb, you will need to dedicate one hour each weekday for every 50 accounts held at your Centre.