licence set-up costs

make an investment in your own future

The initial fee of £17,200 +VAT gives you the exclusive rights to operate our sole expost Mail Centre in the Capital,  with a protected territory encompassing all of Greater London for a term of five years.   This one-off set-up charge covers the cost of training,  IT hardware,  specialist equipment,  sales & marketing,  all consumables for the first 12 months,  access to our bespoke software,  ongoing support and system development.

annual licence fees

There are none!   All you will need to pay for a further five year term is a £2,000 + VAT contribution toward the legal costs involved in drawing up your new contract.   Renewal of the Licence will also renew your geographical exclusivity for the same period.

Happy licensee couple with parcels

operating costs

on-going & sales related costs

licence royalties

Our income is limited to the Royalties payable on account sales and mail handling,  we only profit from your financial success!

Even though all sales,  marketing,  advertising,  customer support and administration is handled exclusively by our dedicated teams at Philbeach on your behalf,  we only retain 40% of gross revenues as a Royalty,  with the balance credited to your bank account at the end of each month.

fixed overheads

If you intend to operate the London Mail Centre yourself,  from home,  then you should have no additional workspace or staff related outgoings whatsoever.   The business is effectively overhead free,  aside from broadband internet and some form of commercial insurance  ( this may be required by law if you are trading as a Limited Company ).   For your guidance,  a minimum of £10,000 all risks cover is suggested for computer hardware,  mailsort furniture and consumables held in stock.

The cost to operate the London Mail Centre

Mail held at your Centre is only insured at the rate of £1 per letter, £2 per large letter and £10 a parcel,  with the limit on any single claim being £50 in aggregate,  and so we have found that the most cost effective option was to self-insure mail-in-hand.   Your Mail Centre management reports include a real-time update on the current insurance exposure.


The largest operational cost is,  by far,  the cumulative postage and courier charges incurred when forwarding your customers' mail.

But you don't pay them!   Whether you are forwarding a single letter to Swindon via the Royal Mail,  or despatching two 20Kg parcels to South Africa by DHL or UPS,  the postal and shipping costs are all covered by our national credit accounts!

( call our development team for more information on 0333 789 0011 )


earnings & income

sales, renewals, handling & scanning

Projected Licence revenue from the Greater London Mail Centre

Please note that the sales figures used in the following projections are drawn directly from the actual performance of our closest active Licence,  based in St Neots,  Cambridgeshire. . .  although we confidently expect the London Mail Centre to significantly exceed this performance,  probably by as much as 50%.

london weighting explained

We are well aware from the frequency of enquiries,  that virtual addresses in London are in particular demand and will consequently support higher retail prices,  and attract a greater volume of sales.   For these reasons we will apply a London weighting* to retail prices,  and why we can only consider applications from within the following postcode areas;
N,  NW,  W,  WC,  EC,  E,  SW, SE.

*London weighting is expressed as a 25% uplift in our nationwide retail prices,  and will apply to all account sales and renewals.   For example;  whilst a 12 month virtual address account in the Midlands,  Scotland or South Wales is priced at £240,  the equivalent account in our London Mail Centre will retail at £300,  which is still cheaper than any other provider in the Capital!

account sales

The income from the sale of new accounts,  and their subsequent renewals,  constitutes your primary revenue stream.   To help put these projections into perspective;   even in year three,  they still represent less than one account sale per day.

3 month account:  £150
6 month account:  £250
12 month account:  £300

Average sales value:  £275
Net of Royalties:  £143

customer account renewals

New account sales are augmented by renewals in subsequent years.   The current retention rate for accounts across our UK network of Mail Centres is almost 80% and there is no evidence to suggest that this figure would be any lower in London.

operational revenues

As your Mail Centre accumulates customer accounts,  the income arising from mail handling fees,  scanning and surcharges  ( 'Operational Revenues' )  grows proportionately,  because the longer a customer holds an account with you,  the more mail they will process through the Centre each month.   Handling charges are common to all Mail Centres and are not subject to London weighting.

handling charges

Letter handling:  £0.60
Large Letter handling:  £1.00
Parcel handling:  £3.00
Scanning:  £0.50
Surcharges:  £3.00

Although the Operational Revenue in our Head Office Mail Centre now exceeds that generated by Account Sales,  for the purposes of the projections it has been assumed that the mean Operational Revenue per active Account will equate to just 45% of the Sales value in year one,  rising to 85% in subsequent years,  as your customers' account usage matures.

financial summaries

36 month projections - london

Year 1  total account sales:  120
Year 2  total account sales:  180
Year 3  total account sales:  220
Active accounts, year 3:  441

financial projections

TOTAL SET-UP COST:  £17,200  (+ VAT)
Year 1   Projected revenue:  £24,900   ( net of Royalties & VAT )
Year 2   Projected revenue:  £62,700   ( net of Royalties & VAT )
Year 3   Projected revenue:  £104,000   ( net of Royalties & VAT )

billing & reconciliation

Calculator illustrating financial summaries for the London mailbox Licence

ProPost incorporates a comprehensive accounting module that keeps track of every letter and parcel you handle,  every scan,  every customer credit,  royalty payment,  transaction fee,  surcharge and VAT;  then uses this data to present you with a real-time,  fully reconciled,  statement of account.   At the end of each calendar month,  the net revenue due is transferred from expost's client account,  directly into your real-world bank.